Access Website Server & Hosting

Access Via an FTP Client

• Obtain your FTP Account Details or FTP Configuration File
• If using the FTP Configuration file – Select either the FTP or SFTP Configuration. Save it to your desktop. Whenever possible, use SFTP, as it is more secure.
• Check out CPanel configure-ftp-client help docs if needed

CoreFTP (for Windows)

1. Download and install Core FTP.
2. To import Core FTP configuration settings, click Sites⇀Site Manager.
   • Next, right click the main window and click Import⇀Core FTP.
   • Select the saved configuration file to import the data.
3. To Manually set up,
   • Open Sites⇀Site Manager
   • Select New Site
   • Enter the provided FTP Details in the Relevant input fields
4. Select Connect.
5. Directory of Files will load.
6. For Further assistance visit – Core FTP Help and tutorials Start with Connecting to a server 

Cyberduck Instructions (for Mac)

1. Download and Install Cyberduck
2. Download the FTP configuration or SFTP configuration and save it onto your desktop.
   • Double-click on the FTP configuration file.
   • Cyberduck will open the download file and log you into your FTP account.
3. To Manually set up,
   • Select Open Connection
   • Select FTPS as the Connection Type
   • Enter the provided FTP Details in the Relevant input fields
4. Select Connect.
5. Directory of Files will load.
6. For Further assistance visit – Cyber Duc Help and start with the Quick Reference Cheat Sheet

Note: Third party products are subject to change potentially rendering instructions invalid. If this occurs, you can always consult the product manual for the correct procedure.