Find out more

How we create exceptional websites 

Whether you’re curious about the design process, what’s included in our packages, or how to make updates to your site, this page is here to provide clarity.

Our goal is to ensure you have all the information you need to make informed decisions about your website project. If you have any additional questions or need further assistance, please don’t hesitate to reach out to us. We’re here to help every step of the way!

Website FAQ's

Everything you need to know before ordering your new website

Yes, absolutely - Use our enquiry form, and add a message to let us know what problems you are experiencing or how you would like us to help you.

We can provide a custom website design quote and help you fix any website, or google, or ranking issue you may be having.

Yes, and its very easy - our websites allows you to edit and update content like headings, paragraphs and images, in a user friendly intuitive manner, without the worry of "breaking" anything. 

We also offer full support and content updates if you don't have the time, simply phone us and make your request and we will take care of it. 

We provide editor and admin access so you have the option for full access or just content update access. 

We specialise in ranking websites for specific services and locations, offering comprehensive SEO.

While we cannot guarantee immediate placement on page one or as the top listing, we excel in SEO, combining Google Business Optimisation, localisation of your website, content planning and link building to enhance your search visibility.

Please be aware that achieving significant results may require several weeks to months, contingent upon factors such as location, competition, and market demand for your services.

To get started either call us, book a meeting or send us a message No Deposit is required at this stage.

We will contact you and help with your design and content information.  Once you submit your website concept info we should have a preview site created for you within a week

We don't use templates, and we build you website from scratch ensuring the highest level of design customisation and technical competence.  Your website will be beautiful, fast loading, and provide a great experience for your users. 

We build on WordPress, using a powerful, performance optimised and super easy to update builder called Breakdance, we use premium software for extended features, SEO and Performance optimisation.  eCommerce websites are built with WooCommerce and we can also use simple buy now buttons linked directly to paypal or stripe if your product cataglogue is small and likely not to change.

For single page sites with low volume content changes, we also have static page builders available. If you have a very keen desire to use a different platform like wix or squarespace, or you want us to use a different builder like Oxygen or Elemetor, let us know, we can certainly support that requirement.

Our fees include everything you need to publish your website and keep it running for 2 years

We offer unsupported and supported management of your website. 

Supported management includes technical support and content updates with website management too. Unsupported includes website management only. Website Management covers the technical stuff that keeps your website online secure and functional - for example hosting, domain, ssl, backups, malware/security and updates to website platform and software.   

Yes, or you can have us do that for you. The tools we use to build your site are very easy and intuitive to change and update without compromising on performance and user friendliness. 

Yes we offer domain name registration, renewal, hosting and everything you need to keep your site published.   We Even include FREE email hosting up to 5GB for the first 2 years.

We accept PayID, Debit & Credit Card, Bitcoin.

Bitcoin and Credit card incur a transaction fee to cover processing charges. We don't require a deposit until the design concept is completed. - this is usually the home page published on a preview link.  

If you have changed your mind about needing a website and have paid in full or paid a deposit, you are welcome to gift or resell your website.

Our packages are fully customisable based on your business needs, budget, and growth stage.

While you can visit our technical page for common inclusions, we encourage you to schedule a discovery call. During the call, we’ll learn more about your goals and craft a tailored proposal that suits your specific requirements.

If you're finding it hard to compare quotes, we can provide an objective review to help you make an informed decision. We'll walk you through each quote, making sure you’re aware of the key factors that will impact your website and SEO success.

We know it can be challenging to compare different proposals. We’re happy to help you make sense of other agency quotes, breaking down the jargon and ensuring you understand the real value behind each offer.

Even if you don’t choose us, we’ll guide you toward the best decision for your business—no strings attached.

Want to see how a new website can boost your business? Let’s Book Your Consultation
Brisbane businesses trust Brighter Websites because we deliver real results!
  • Personalized, in-person service
  • Collaborative approach to building great websites
  • Focused on helping local businesses grow
  • 100% obligation-free discussion
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