Access Via an FTP Client

  • Obtain your FTP Account Details or FTP Configuration File
  • If using the FTP Configuration file – Select either the FTP or SFTP Configuration. Save it to your desktop. Whenever possible, use SFTP, as it is more secure.
  • Check out CPanel configure-ftp-client help docs if needed

CoreFTP (for Windows)

  1. Download and install Core FTP.
  2. To import Core FTP configuration settings, click Sites⇀Site Manager.
    • Next, right click the main window and click Import⇀Core FTP.
    • Select the saved configuration file to import the data.
  3. To Manually set up,
    • Open Sites⇀Site Manager
    • Select New Site
    • Enter the provided FTP Details in the Relevant input fields
  4. Select Connect.
  5. Directory of Files will load.
  6. For Further assistance visit – Core FTP Help and tutorials Start with Connecting to a server 
Core FTP Configuration Dialog Box
Core FTP Configuration

Cyberduck Instructions (for Mac)

  1. Download and Install Cyberduck
  2. Download the FTP configuration or SFTP configuration and save it onto your desktop.
    • Double-click on the FTP configuration file.
    • Cyberduck will open the download file and log you into your FTP account.
  3. To Manually set up,
    • Select Open Connection
    • Select FTPS as the Connection Type
    • Enter the provided FTP Details in the Relevant input fields
  4. Select Connect.
  5. Directory of Files will load.
  6. For Further assistance visit – Cyber Duc Help and start with the Quick Reference Cheat Sheet

Note: Third party products are subject to change potentially rendering instructions invalid. If this occurs, you can always consult the product manual for the correct procedure.