Sending Forms

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To ensure your website can reliably send emails such as contact form submissions or notifications to your customers we recommend setting up email delivery using your official domain email address (e.g., info@yourdomain.com) instead of a personal Gmail address.

Why use your domain email?

  • Professionalism: Emails sent from your domain build trust and appear more legitimate to recipients.
  • Better Deliverability: Emails from your domain to every day email accounts are less likely to be marked as spam or go undelivered.
  • Proper Routing: If someone replies to an email (e.g., from a contact form), the response will go to the correct business inbox not the Gmail account.
  • Brand Consistency: Maintaining your brand identity across communications is important for customer trust.

What’s needed?

To set this up securely and properly, we’ll need access to your Google Workspace (G Suite) account to configure an SMTP relay via smtp-relay.gmail.com. This allows the website to send email through your domain without compromising security.

If you’re unsure whether you have admin access to Google Workspace, we can guide you through checking or coordinate with your IT support.

To help us set up your website so it can send emails from your domain email address (like info@yourdomain.com), please review the checklist below and gather this information before our meeting.

✅ 1. Who manages your Google Workspace (G Suite)?

  • Do you (or someone on your team) have admin access to your Google Workspace?
    • Ask them to visit: admin.google.com
      • If they can log in and see the Admin Console, they are an admin.
      • If not, they should ask someone in their organization who is.

✅ 2. Access to Google Cloud Console

  • Do you have a Google account (the one tied to your domain email) that can:
    • Visit: console.cloud.google.com
    • Create a new project and access APIs & Services > Credentials
    • If unsure, try logging in — if they see a dashboard, they likely have access.

If not, please:

  • Ask your Google Workspace admin to log in and invite your developer to the Google Cloud project we’ll create together.
  • Or, temporarily add your developer as an admin for setup, which can be removed after.

✅ 3. What domain email should the website use?

  • Which email should emails come from (e.g., contact@yourdomain.com)?
  • Is that email account active and accessible?
  • Who should receive replies?

✅ 4. Google Workspace admin contact

  • If you’re not sure about access, could you provide contact info for your G Suite admin or IT person who helps with your domain?

? Why This Is Important

Using your domain email (not a Gmail address like brighterwebsites@gmail.com) ensures:

  • Emails sent from your website look professional
  • Replies go to the correct person
  • Your email domain is trusted by spam filters
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