Choose the support option that matches your needs.
Response: today or tomorrow
For high-impact, time-sensitive issues:
Available 9am–7pm, 7 days a week for existing clients
Response: 3–5 business days
For important issues that aren't urgent:
Registered clients: use the form below to log a ticket
Response: 5+ business days
For non-urgent notifications and questions:
Non-client requests go to support@brighterwebsites.com.au
Registered clients: use this form to log a support ticket. I'll track your request and respond based on urgency.
If you've submitted a ticket and haven't had a response within the expected timeframe, call Vanessa directly.
Call 0412 401 933