Running a website without a support plan or want to DIY? No worries! Our Website Help section is here to guide you through common website issues, technical tips, and essential maintenance tasks to keep your site running smoothly.
Use this resource to handle common tasks yourself, or explore our blog for heaps more tips and information about website design, SEO and marketing.Want to get on a support plan? Contact Brighter Websites or reach out to your Web Designer directly - contact information is in your website owners manual.
Access Via an FTP Client CoreFTP (for Windows) Cyberduck Instructions (for Mac) Note: Third party products are subject to change potentially rendering instructions invalid. If this occurs, you can always consult the product manual for the correct procedure.
How and when to Enable Auto updates or manually update plugins and themes in wordpress to keep your website secure, functional, and up-to-date.
Our customers are our biggest advocates - read their glowing reviews!
I couldn't be happier with my experience working with Brighter Websites! . Vanessa and her team are amazing to work with. very knowledgeable and truly interested in my success. Highly recommend to anyone looking for website design and SEO services
Vanessa is a caring, brilliant, affordable website designer & web hosting facilitator. Only a phone call away. She has been helping my small business stay tech relevant for 8 years. I am so appreciative of her support.
Thanks Vanessa for helping with my new website and fixing up my domain, fast to reply helpful and easy to work with highly recommend!!
Thank you for your input, advice and help with the web design of my Brisbane based sister company....I have met few who can provide the complete package – consulting, design, timely – effective result and reasonably priced. Thanks Vanessa
Our website is both beautiful and helps our business, customer service is unmatched - we had increase in our sales and search visibility. Five stars!
Game-changer for our business! Vanessa’s SEO expertise helped us climb to the first page of Google. The website is not just beautiful but brings in real customers and we love the new logo too.
We needed a simple website that looks fantastic and shows off the features of our new product, the results speak for themselves
Highly recommend! The website Vanessa built for us is fast, user-friendly, and ranks well on Google. Our inquiries have increased significantly.
Really happy with our website thanks
Thanks for all your help Vanessa
"Fantastic results! Vanessa revamped our website and optimised it for SEO—our traffic doubled within months. Couldn’t be happier with the outcome!"
Vanessa doesn’t just build a website and disappear—she provides ongoing support to ensure everything runs smoothly. Her quick responses and expertise have been invaluable to our business.
One of the best decisions we made was hiring Vanessa to redesign our website. She ensured it was mobile-friendly, fast, and optimised for search engines. The results speak for themselves!
We couldn't be happier working with Vanessa - She designed a great website and helped with our facebook page too
Thank you for your help
The entire website design process smooth and stress-free. She took the time to understand our organisations needs and delivered a great website.
Since launching our new website designed by Vanessa, we've seen a noticeable increase in new memberships. The site is fast, SEO-optimised, and easy to update. We couldn’t be happier!